Ten Attributes of a Quality POS System

When searching for a new or improved Point of Sale solution for your hospitality or food retail business, the options have never been greater or, frankly, more confusing.

So here is a checklist of key characteristics that many business operators look for in a POS system. The more of these you can ‘tick' the greater your chances are of making a well-informed decision

Stability

Your POS terminal needs to be functioning whenever your venue is. System security and hardware quality greatly reduces the risk of viruses, hacking or unexpected updates.

Versatility

As your business grows and adapts to changing customer needs and an increasingly challenging economy, you need a POS terminal that can develop with you.

Simplicity

A key criterion for your POS terminal should be that it is easy for staff to use. A system that is flexible allows you to refine it over time to further improve usability and service speed.

Functionality

The modern POS terminal is much more than a calculator on a cash box. Advanced POS features can tangibly improve in-house efficiency and the customer experience.

Capacity

Rather than relying on cloud data storage and reliable internet connectivity, having your POS terminal with the capability to primarily store data locally reduces lag.

Durability

The front counter of a busy hospitality venue or food retailer can be an intense space. Your POS terminal needs to handle constant use by multiple operators with varying IT skill sets.

Adaptability

A wide variety of available peripheral options means that your POS terminal can morph with your business if you decide to pivot and expand into new operational methods.

Reliability

Consistency is key for an efficient operation, so your POS terminal needs to be dependable and not requiring constant modification simply to allow your venue to effectively function.

Longevity

As a ‘workhorse’ of your business, you want your POS terminal to operate reliably, not just for weeks or months, but years. In regard to quality, you do ‘get what you pay for.’

Connectivity

We live in a connected, data-driven world, where successful managers constantly analyse their venue to look for opportunities for improvement. Your POS needs to enable that.

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