Point of Sale, AV & Technology Feature Articles for Australian Hospitality Industry

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ACCC approval of Expedia's Wotif acquisition is 'bad news' 10/2/2014

The Accommodation Association of Australia (AAoA) has expressed its concern at the ACCC decision to allow the acquisition of Wotif by Expedia.

Top Ideas to Enhance Hotel Guest Experience 9/18/2014

Whether it's making the right impression at the reception desk or going above and beyond to please during the stay, there are many things hotels can do to enhance the guest experience ...

Joint venture creates "one voice" for accommodation 9/16/2014

The Australian Hotels Association (AHA) and the Accommodation Association of Australia (AAoA) have announced an agreement to establish a joint venture between the two organisations ...

Accommodation industry aims to align with the Stars 8/28/2014

The Accommodation Association of Australia (AAA) and Star Ratings Australia have announced the commencement of a new three-year memorandum of understanding (MOU).

Contactless purchases thrive, traditional machines flounder 8/25/2014

Contactless payment methods will all but replace traditional physical credit and debit card payments by 2020 for transactions under $100, according to business information analysts ...

Point of PIN-only: hurting hospitality or overdue shift? 8/25/2014

The mandatory shift to PIN-only debit and credit card payment authorisation via EFTPOS machines, which tentatively came into effect on 1 August 2014, is widely regarded as a necessary ...

Best Western celebrates stellar sales, loyalty program growth 8/4/2014

Following the release of its annual report to almost 180 hotel members, Best Western Australasia has reported a stellar year in sales and accelerated growth of its Best Western ...

Coffee shop pays compensation after wage-query sacking 7/29/2014

The operator of a Kings Cross coffee shop has paid $2000 compensation to a casual foreign employee who was dismissed after she queried her pay rate.

Technology drives Chinese outbound travel surge 7/16/2014

The latest Hotels.com Chinese International Travel Monitor (CITM) reveals the extent to which technology has become a powerful element in the decision-making mix of this critical ...

Claim that domain: global online land grab for bars, restaurants 7/3/2014

A global online land grab for restaurants and bars is underway, with new generic top level domains (gTLDs) .REST (dot-rest) and .BAR (dot-bar) in the middle of a one month "land ...

Delivery Hero conquers Latin America 6/27/2014

Online food delivery platform Delivery Hero – the largest global provider of takeaway ordering technology – has announced the acquisition of PedidosYa, market leader for online food ...

Decoding the Retail Code of Conduct 6/24/2014

A panel comprising leading Australian retail, legal and political experts stimulated lively discussion at the Cairns Convention Centre last Saturday (21 June), as the contentious ...

The crowd booze: what our laws mean for alcohol consumption habits 6/17/2014

Alcohol-related violence, liquor service restrictions, venue lockouts, drink-driving risk, health and behavioural concerns, and exorbitant non-retail price mark-ups all have something ...

Review your business systems, prepare for successful financial year 6/12/2014

As the End of Financial Year approaches, The Australian Taxation Office (ATO) is encouraging businesses to review their existing systems and processes to prepare for a successful ...

'Short-sighted' ABS decision risks local tourism investment 6/11/2014

Following a decision by the Australian Bureau of Statistics (ABS) to axe tourism accommodation statistics, the accommodation industry has expressed fresh concerns about the level of ...

Jobs that will sink and soar over 2014 and beyond 6/5/2014

For professionals looking to future proof their careers and incomes, business information analysts at IBISWorld have revealed the key jobs of the future, highlighting the industries ...

First hotel reservation app for Google Glass now available 6/5/2014

In a further step toward an exciting future for accommodation industry-related technology, Hotel Near Me, the first hotel reservation app for Google Glass is now available for public ...

Accommodation Star Rating takes new strategic direction 6/2/2014

Star Ratings Australia has announced a new strategic direction following a successful transfer of management to Australian Motoring Services.

Australian Made urges businesses to 'get the Australian advantage' 5/28/2014

The not-for-profit organisation that administers Australia's only country-of-origin certification trade mark, the Australian Made, Australian Grown logo, will launch a new initiative ...

The Australian Made Campaign announces new Chairman 5/21/2014