Pay at Table app to deliver 'seamless experience' for restaurants
PayPal Australia has announced the arrival of its Pay at Table feature to its popular mobile application, enabling customers to pay simply and easily for their restaurant bills. The new feature removes the need to flag down a waiter or leave the dining table to pay at the till.
With more than one in four PayPal Australia transactions now taking place on a mobile device, Pay at Table allows PayPal customers to check into a restaurant on their mobile, enter their table number and then pay their bill – it even gives customers the option to enter a tip, without having to flag down a waiter.
The announcement comes as new Europay, MasterCard and Visa (EMV) standards are set to come into effect in August this year. Under the new industry wide move to expand PIN at the point of sale (POS), Australian customers will no longer be able to sign for transactions or hand over their credit card and sign the payment slip.
"Not only are customers going to have to adapt to the new standards but restaurants and cafes will need to look for solutions at the checkout that are going to simplify what is destined to be a complicated payment process for both merchants and customers," Andrew Rechtman, Senior Director of SMB, retail and strategy at PayPal Australia, commented.
"The Pay at Table feature delivers a tailored solution that gives restaurants and cafes direct access to over 5.5 million account holders using the PayPal digital wallet online, on-the-go and in-store."
Pay at Table simplifies payment at checkout and brings the restaurant and customer closer together by solving real customer pain points.
"PayPal's Pay at Table is a cost-effective solution for my business that has negated what would have been a substantial investment in new fixed terminals or mobile upgrades to comply with the new standards," Robert Gugliotta, owner of Bravo Trattoria in Sydney said.
"It's also freed up my staff to focus on delivering exceptional customer service whilst ensuring our patrons don't have to spend any unnecessary time waiting to pay their bill."
Last year, PayPal's cashless and mobile wallet payment options processed $27 billion globally in mobile payment volume, up almost 100% from 2012.
Hundreds of Australian cafes, bars and restaurants are already experiencing the rewards of the PayPal app, offering users an 'Order Ahead' or 'Check-In' feature that allows customers to easily order and pay via their digital wallet.
Rechtman concluded: "With research indicating almost 3 in 4 Australians owning a smartphone, consumers are increasingly turning to their mobile phone to pay for everyday goods and services. The new Pay at Table feature is just one example of how PayPal is investing in technology to simplify the payment process for restaurants, bars and cafes around Australia."
For more information for merchants interested in integrating Pay at Table