The following page provides information, terms and conditions for Industracom's:
We reserve the right to revise terms and conditions at any time.
Website: Refers to the website owner/operator Industracom Pty Ltd (www.industracom.com, Australia ABN 20 079 858 236) operators of IndustrySearch.com.au and MedicalSearch.com.au and HospitalityHub.com.au.
Marketplace advertising packages
These are the standard terms & conditions for the website's Marketplace Advertising Packages. By entering into an agreement with the website or an authorised representative, advertisers are bound to these terms and conditions.
Website: refers to the website owner/operator - Industracom Pty Ltd - www.industracom.com.
Advertiser: refers to the business purchasing advertising on the website.
Packages: refers to the advertising services provided.
Billing & payment
All packages are a minimum 12 months. By entering into a signed or emailed contract advertisers are legally bound and obligated to adhere to the payment terms and conditions of the website.
The website maintains a credit collection process. Overdue accounts (60 days+) are referred to a credit collection agency. This can affect an advertiser's credit rating; therefore all reasonable efforts are made to collect outstanding payments before action is taken.
A. Yearly payment option
B. Monthly payment option
Trials are not provided unless otherwise agreed in writing or as part of a special promotional offer.
The website's directory is under constant development and improvement in consultation with industry experts and customers. The website's editors reserve the right to edit or include categories as decided. Advertisers are allowed a designated number of categories depending on the package purchased, and can make category suggestions for assessment by our editors. If a new category is added, other relevant advertisers will be included.
Categories are those listed within the main directories. Within categories, advertisers on higher packages are listed above lower packages, followed by date order, with longer active advertisers listed first.
Search Engine Optimisation
The website is professionally optimised to achieve high rankings on external search engines. We are committed to applying the latest and most effective optimisation techniques, however rankings on external search engines cannot be guaranteed and may change over time. Advertisers are recommended to use content optimisation guidelines provided to improve their content's search rankings.
Sponsor logos are placed in the most relevant directory, unless stipulated otherwise by the advertiser. Additional directory sponsorship placements can be purchased. The size and position of logos are based on the package purchased. When a new package is activated or an existing one renewed, sponsor logos are showcased in the relevant directory. In some areas of the website a rotational sponsor placement is applied.
Depending on the package, advertisers have the capacity to feature a designated number of content items including: products, services, news, feature articles and events. A video plus multiple pictures can be uploaded within each content item. File, text and image sizes must comply with system specifications.
You get to build a network of Followers to keep in touch with. They receive an informative monthly email keeping them up to date with what's new in your package. You can Add a 'Follow button' to your own website or email signature to grow Followers.
Package activation process
Step 1 - Profile setup: Once an Activation Form or Phone Order is received, advertisers receive an e-mail outlining the requirements to setup their profile. This includes such items as a company description, contact details and logo. Advertisers can request one of the website's consultants to setup their profile using information from their website or other marketing material.
Step 2 - Upload content: Once step 1 is completed you are ready to upload content: products, services, news, feature articles and events. This is critically important in order to generate optimal results.
Advertisers receive a username and password to access the Online Management Area where content is uploaded and results can be viewed and monitored. Upload products and services as a first priority. Following that, upload news, feature articles and events.
Tracking & measurement
Packages generate reporting information to track and monitor results. These are accessible anytime in the Online Management Area as well as via a monthly statistics summary automatically emailed to advertisers.
Hot Products are an additional paid advertising service. Companies must be a current package in order to purchase Hot Products.
The website takes all reasonable steps to ensure the service is properly maintained and kept up-to-date to protect against the loss, misuse and/or alteration of customer information.
The website backs up customer data onto backup equipment regularly but is not liable for the loss of data.
Advertisers obtain no rights to the hardware, software and other infrastructure provided by the website to deliver the service other than expressly defined as part of the package.
Liabilities and warranties
The website or any of its subsidiaries, employees, partners or suppliers will not be liable for:
(i) any indirect or incidental damages of any kind;
(ii) any damages including those resulting from:
(a) loss of use, data/information, revenue or profits, on any case amounting out of or in connection to the use (or inability of use) of the service;
(b) the statements of any employee of the website;
(c) any unauthorised access to or modification of the customers website or package;
(d) any data or information that is sent or received or not sent or received;
(e) any failure to store data, information files or other related content;
(f) fraudulent, negligent or otherwise unlawful behaviour;
(g) information, data or other material provided to the website.
The customer agrees to abide by the website's privacy & information policies which complement these standard terms & conditions and agrees that the terms of these two policies are included here in agreement between the customer and the website.
Rights and responsibilities
The customer is responsible for dealing with persons who access the customer data and information and will not attempt to refer complaints, feedback or comments in relation to this data and information to the website. The customer will cover the website against all possible costs, expenses, loss or liability that may directly or indirectly result from:
Suspension and termination
We reserve the right on occasion and without prior notice to suspend the service and/or disconnect or deny access to the service either during technical failure or maintenance procedures or if customers fail to comply with terms and conditions or do anything which in the website's frame of view or opinion may affect or undermine the operation of the website.
These Standard Terms & Conditions are governed by the laws of New South Wales, Australia. The website's failure to exercise or to enforce any right or provision of the Agreement will not constitute a waiver of such right or provision.
Unsolicited & lawful offers
Requests placed with website advertisers must be of a legal and lawful nature and must be in relation to the nature of business conducted by the advertiser. We strongly deter individuals from using the website's communication facilities to solicit businesses in relation to items which have not been requested (i.e. unsolicited offers).
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Campaign advertising services
These are the standard terms & conditions for the website's campaign advertising services. By entering into an agreement with the website or an authorised representative, advertisers are bound to these terms and conditions.
Website: refers to the website owner/operator. Industracom Pty Ltd - www.industracom.com.
Advertiser: refers to the business purchasing advertising on the website.
Packages: refers to the advertising package purchased.
Billing & payment
By entering into an agreement for advertising services, advertisers are bound and obligated to adhere to the terms and conditions of the website. The website maintains a credit collection process. Overdue accounts are referred to a credit collection agency. This could affect an advertiser's credit rating therefore all reasonable efforts are made to collect outstanding payments before action is taken.
Due to limited advertising inventory, cancellations within 30 days of campaign dates are not refundable and outstanding invoices remain payable. Clients can reschedule campaigns to alternative dates at no additional fee. Rescheduling must take place prior to the initial campaign run date and must be for an alternative run date within 180 days.
If you have any questions please contact Industracom:
PHONE: +61 (02) 9925 4000
FAX: +61 (02) 9925 4099
Address: Level 11, 117 York Street, Sydney, Australia
Postal: PO Box Q909, QVB Sydney, NSW 1230, Australia
Last updated: September 19, 2012